Accessibility Culture

Posted on Updated on April 26, 2019
Digital accessibility means disabled people can use and interact with technology and digital content.  It is about good design, development, and coding; appropriate testing and training; an inclusive workforce, and a host of other details. It’s an ongoing commitment to including all users in all technology. Mistakes and back sliding are less likely with a culture of accessibility. Read more… Accessibility Culture

More than Mickey: Digital Accessibility Law in Anaheim, March 2019

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Anaheim California is best known as the home of Disneyland, that place of childhood wonder and crass commercialism. In March 2019 Anaheim will be the site of something else: Lots of learning and conversation about the digital accessibility legal space. On March 12 Lainey will be speaking at the first ever Digital Accessibility Legal Summit.… Read more… More than Mickey: Digital Accessibility Law in Anaheim, March 2019

E*Trade Digital Accessibility Settlement Agreement

Posted on Updated on October 30, 2018
The settlement agreement posted here details E*Trade’s commitment to improving the accessibility and usability of its website, mobile application and online trading platform for customers who are blind. The agreement was reached in Structured Negotiation; no lawsuit was needed or filed. The Law Office of Lainey Feingold and Linda Dardarian, of the Oakland civil rights firm Goldstein, Borgen, Dardarian and Ho represented Pratik Patel and Victor Tsaran, two E*Trade customers, in the negotiation. E*Trade will be using the Web Content Accessibility Guidelines 2.0, Level AA as its accessibility standard. The agreement identifies the International Standards Organization (ISO) 14289, also known as PDF/UA (PDF/Universal Accessibility) standard as the standard for PDF accessibility. Read more… E*Trade Digital Accessibility Settlement Agreement

Building Accessibility into Technology Vendor Contracts

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Want to make sure that accessibility becomes — and stays — part of your organization’s way of doing business? Want to stay ahead of the legal curve and make sure the technology you purchase works for everyone, including your disabled students, customers, patients, employees and members of the public? A key component is having technology vendor contracts that include accessibility. The article posted here offers smart practices for this important aspect of technology procurement. Read more… Building Accessibility into Technology Vendor Contracts

Digital Accessibility Legal Update (and more) at CSUN 2018

Posted on Updated on April 9, 2018
Want to know what’s happening in the digital accessibility legal space? I’m happy to let attendees of the 33rd annual CSUN Assistive Technology Conference know that I will be offering the Digital Accessibility Legal update three times this year. (This will be one presentation repeated three times so everyone who wants to attend can!) Lainey will also be co-presenting a fourth session (not the legal update) with Sue Boyd, an Assistant General Counsel in Microsoft’s Regulatory Affairs group who leads a legal and policy team focused on accessibility. Sue and I will be talking about best practices for staying ahead of the curve when it comes to accessibility. Read more… Digital Accessibility Legal Update (and more) at CSUN 2018

American Express Braille and Large Print Agreement

Posted on Updated on April 3, 2018
The American Express Braille Settlement Agreement was negotiated by Lainey Feingold and Linda Dardarian using Structured Negotiations on behalf of Paul Parravano and Clarence Whaley. In the Agreement, American Express agreed to provide monthly credit card statements and year end summaries in Braille and Large Print for all American Express customers in the United States. Read more… American Express Braille and Large Print Agreement

Bank of America Online and Mobile Security Solutions Settlement Agreement

Posted on Updated on April 3, 2018
Since its early commitment to Talking ATMs and web accessibility in 2000, Bank of America has had a leadership role in providing accessible services to customers who are blind and visually impaired. Posted here is the Bank’s most recent settlement agreement with the blind community, addressing the accessibility of security features on the bank website and mobile iOS applications. Bank of America worked on this initiative in Structured Negotiations with the Bay State Council of the Blind and bank customers Carl Richardson of Massachusetts and Shen Kuan of California. They were represented by the Law Office of Lainey Feingold and Linda Dardarian, of the Oakland, California civil rights firm Goldstein, Borgen, Dardarian & Ho. Read more… Bank of America Online and Mobile Security Solutions Settlement Agreement

Bank of America California and Florida Agreement

Posted on Updated on April 3, 2018
The Bank of America California and Florida Agreement was negotiated by Lainey Feingold and Linda Dardarian using Structured Negotiations on behalf of the California Council of the Blind (CCB) and several individual blind advocates. The Disability Rights Education & Defense Fund (DREDF) also represented the Claimants. This was the first agreement in the country in which a bank committed to make its website accessible, and the first in which a bank committed to install Talking ATMs in more than one state. This was the first of three agreements involving Bank of America’s services for blind customers. The interim Bank of America national agreement and the final Bank of America national agreement are posted in the Settlement Agreement Category. Read more… Bank of America California and Florida Agreement