Post-Trump Digital #A11y Legal Update

As I’ve spoken and written about advancements in digital accessibility for the past few months, I’ve felt momentum is finally building for accessible information and technology, issues my clients, co-counsel and I have worked on for two decades. I’ve been excited to report how the United States Department of Justice is an accessibility champion and how the Deaf community is fighting (and winning) for the right to captioned media. It’s been gratifying to share information about disabled students claiming their right to accessible course materials, supported by the federal Department of Education. And I’ve been proud to report on the organizations that continue to work collaboratively, without lawsuits, in Structured Negotiation, the subject of my just-published book. All that is at stake in this election. Read more…

Care about Digital Access? Let the U.S. Government Know

The United States Department of Justice needs to hear that web accessibility regulations matter to disabled people. Can you help? This post will explain how. A new government notice  asks 123 questions about public sector web accessibility.  You can read the full notice, but you don’t have to read all the questions, or even answer any particular one.  The most important thing people who care about full digital equality and inclusion can do is tell the government why public sector web accessibility matters. Read more…

E*Trade Announces Accessibility Initiative

NEW YORK, JUNE 21, 2016 – E*TRADE Financial Corporation (NASDAQ:ETFC) today announced an initiative to enhance its website, mobile applications, and desktop trading and investing platforms to make them more accessible for customers with disabilities. E*TRADE worked with representatives of the blind community to enhance its platforms for traders and investors with visual impairments: Having full access to financial investing tools is important for everyone. I’m happy that E*TRADE will make its web and mobile platforms more accessible, particularly for people who are blind or partially sighted, when it comes to all aspects of trading and investing.Pratik Patel, long-time E*TRADE customer who is blind Read more…

E*Trade Digital Accessibility Settlement Agreement

The settlement agreement posted here details E*Trade’s commitment to improving the accessibility and usability of its website, mobile application and online trading platform for customers who are blind. The agreement was reached in Structured Negotiation; no lawsuit was needed or filed. The Law Office of Lainey Feingold and Linda Dardarian, of the Oakland civil rights firm Goldstein, Borgen, Dardarian and Ho represented Pratik Patel and Victor Tsaran, two E*Trade customers, in the negotiation. E*Trade will be using the Web Content Accessibility Guidelines 2.0, Level AA as its accessibility standard. The agreement identifies the International Standards Organization (ISO) 14289, also known as PDF/UA (PDF/Universal Accessibility) standard as the standard for PDF accessibility. Read more…

Bank of America Accessible Mortgage Information Agreement

The settlement agreement posted here details Bank of America’s commitment to improving the accessibility and usability of mortgage documents for customers who are blind. The agreement was reached in Structured Negotiation; no lawsuit was needed or filed. The Law Office of Lainey Feingold and Linda Dardarian, of the Oakland civil rights firm Goldstein, Borgen, Dardarian and Ho represented Bank of America mortgage holder Jessie Lorenz in the negotiation. This agreement reflects Bank of America’s ongoing commitment to its disabled customers, begun more than fifteen years ago when the bank assumed a leadership role in rolling out Talking ATMs and making its online banking platform accessible. Visit the Bank of America Accessibility topic on this website for links to press releases and settlement agreements demonstrating the bank’s accessibility commitment. Read more…

Welcome to the New LFLegal Website

I am excited and grateful to announce the launch of my new website. Grateful to Natalie MacLees of Purple Pen Productions who built the site. Excited because the new site is designed to work on all types of devices (it’s responsive!) and because the content is better organized and easier to find. And I’m excited… Read more…

Talking Prescription Labels: Spring 2016 Update

Without accessible prescription labels, blind people are forced to guess about the medication in their prescription containers. Would a pharmacy give medication to sighted consumers without a label? Of course not. A growing number of pharmacy chains and health care organizations in the United States now offer talking prescription labels and other forms of accessible prescription information for customers who cannot read standard print. This post will give you the details. Read more…

Rite Aid Now Offers Talking Prescription Labels

Congratulations to Rite Aid! Today the company announced it is offering talking prescription labels at all of the company’s retail pharmacies in the United States. (Rite Aid currently operates more than 4,500 locations). The press release posted below is the result of a Structured Negotiation between Rite Aid and the American Council of the Blind, the California Council of the Blind, and several blind Rite Aid customers. No lawsuit was necessary. Read more…

Denny’s Announces Digital Accessibility Initiative

Denny’s Introduces Newly Enhanced Website and Mobile Application Upgraded Platforms Offer Enhanced Accessibility and Functionality for All Users SPARTANBURG, S.C., January 6, 2016 – Denny’s Corporation (NASDAQ: DENN), franchisor and operator of one of America’s largest franchised full-service restaurant chains, today announced its newly upgraded website and mobile application offering an enhanced user experience and greater accessibility for all consumers. Read more…

Denny’s Digital Accessibility Settlement Agreement

Posted here is the company’s digital accessibility settlement agreement with the American Council of the Blind and blind Denny’s customer Lisa Irving. The agreement describes the company’s commitment to make its web and mobile content accessible and usable by all users, including those with disabilities. Denny’s is using the Web Content Accessibility Guidelines (WCAG) 2.0 AA as its web and mobile standard. This agreement was reached in Structured Negotiation; no lawsuit was filed or needed. Read more…