WellPoint Accessible Information Agreement

Congratulations WellPoint on entering into the precedent-setting agreement posted here. The agreement will increase the accessibility and usability of WellPoint websites, mobile applications and print materials for people who are blind and visually impaired. This agreement was negotiated using Structured Negotiations. Read more…

Building a Better Twitter Button: A Story of Community

This website now has an easy way for readers to share content on Twitter. “So what?” you’re wondering – millions of websites let readers share to Twitter; the little Twitter bird is everywhere. But you won’t find the bird on my new button. And while most people get their share buttons from cold code generated on the tech giant’s site, my Twitter share link is here because of the generosity, technical know-how, and commitment of the WordPress and Twitter accessibility community. Read more…

Spring 2014 Conference Presentations

Lainey Feingold will be giving two presentations at the 29th Annual International Technology and Persons with Disabilities Conference in San Diego, California in March. She will also be presenting at the John Slatin AccessU Conference in Austin, Texas in May. Want to learn more about the law impacting digital accessibility or the collaborative process known as Structured Negotiations? This post provides the details of these conference presentations. Read more…

Digital Accessibility Laws Around the Globe

[[Last updated on August 22, 2017 –Originally posted on May 9, 2013 (Global Accessibility Awareness Day). The list of digital accessibility laws and policies around the globe in this post is intended to serve as a resource only. It is not legal advice and it is not exhaustive. While frequently updated, it may not be current as of the date you are visiting this page. Please use the Contact Page on this website to let us know what is missing, what should be changed or included. This list is updated as new information becomes available. Laws related to digital accessibility support and protect the civil rights of people with disabilities. Core components of life in the 21st century exist in the digital space, and without accessibility, basic human rights are diminished or completely denied. These include the right to education, employment, public services, health care, community, travel and more. Laws protecting the rights of people with disabilities to access digital content — whether found on the web, in a mobile application, through electronic kiosks or elsewhere — are an important piece of the puzzle that makes digital accessibility a reality. Read more…

Bank of America Online and Mobile Security Solutions Settlement Agreement

Since its early commitment to Talking ATMs and web accessibility in 2000, Bank of America has had a leadership role in providing accessible services to customers who are blind and visually impaired. Posted here is the Bank’s most recent settlement agreement with the blind community, addressing the accessibility of security features on the bank website and mobile iOS applications. Bank of America worked on this initiative in Structured Negotiations with the Bay State Council of the Blind and bank customers Carl Richardson of Massachusetts and Shen Kuan of California. They were represented by the Law Office of Lainey Feingold and Linda Dardarian, of the Oakland, California civil rights firm Goldstein, Borgen, Dardarian & Ho. Read more…

Accessibility Information Pages Show Commitment to all Site Users

Last updated July 2017! An important component of any Structured Negotiations settlement agreement involving web accessibility is a company’s commitment to maintain an Accessibility Information Page, or AIP. The ideal page has details about the company’s web accessibility policy, details about other accessibility services, and a phone and web-based method for the public to forward accessibility concerns, both positive and negative. The page should be easy to find on the site, preferably linked from the home page and all page footers, and searchable through the site search engine. Pages of some of the largest entities in the United States are included in this post. Read more…

First Addendum to MLB Settlement Agreement

The settlement posted here extends the Agreement between Major League Baseball and the American Council of the Blind and its Massachusetts and California affiliates. This is the first agreement of its kind to address the accessibility of applications for mobile devices. MLB has agreed to use the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA as its standard for mobile applications, and has recently released AtBat™ for the iPhone and iPad with enhanced accessibility. Read more…

MLB Continues Accessibility Initiative with AtBat™ App for iPhone and iPad

The press release posted here extends the Agreement between Major League Baseball and the American Council of the Blind and its Massachusetts and California affiliates. This is the first agreement of its kind to address the accessibility of applications for mobile devices. MLB has agreed to use the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA as its standard for mobile applications, and has recently released AtBat™ for the iPhone and iPad with enhanced accessibility. Read more…

Charles Schwab Website Accessibility Press Release

Charles Schwab & Co., Inc. today announced an initiative to make its website more accessible and inclusive for all customers. Schwab’s initiative will particularly improve the client experience for Schwab customers with disabilities. Schwab has adopted the Web Content Accessibility Guidelines (WCAG) version 2.0 level AA as its website accessibility standard and has begun working to meet this standard. Read more…

Web Accessibility Press Coverage on New Year’s Day

Web more accessible to those with disabilities (article appearing on page 1 of the San Francisco Chronicle on January 1, 2010, by staff writer Alejandro Martínez-Cabrera) San Francisco, CA (January 1, 2010)– During her high school years, Lisamaria Martinez, who has been visually impaired since she was 5, carried a 25-pound backpack to school crammed with books written in Braille. But once she was introduced to the Web at UC Berkeley, she started getting professors’ class notes by e-mail, using text-to-speech software, and trading heavy Braille tomes for a few words and a click on a search engine. Read more…