Bank of America Online and Mobile Security Solutions Settlement Agreement

Since its early commitment to Talking ATMs and web accessibility in 2000, Bank of America has had a leadership role in providing accessible services to customers who are blind and visually impaired. Posted here is the Bank’s most recent settlement agreement with the blind community, addressing the accessibility of security features on the bank website and mobile iOS applications. Bank of America worked on this initiative in Structured Negotiations with the Bay State Council of the Blind and bank customers Carl Richardson of Massachusetts and Shen Kuan of California. They were represented by the Law Office of Lainey Feingold and Linda Dardarian, of the Oakland, California civil rights firm Goldstein, Borgen, Dardarian & Ho. Read more…

Accessibility Information Pages Show Commitment to all Site Users

Last updated November 2016! An important component of any Structured Negotiations settlement agreement involving web accessibility is a company’s commitment to maintain an Accessibility Information Page, or AIP. The ideal page has details about the company’s web accessibility policy, details about other accessibility services, and a phone and web-based method for the public to forward accessibility concerns, both positive and negative. The page should be easy to find on the site, preferably linked from the home page and all page footers, and searchable through the site search engine. Pages of some of the largest entities in the United States are included in this post. Read more…

First Addendum to MLB Settlement Agreement

The settlement posted here extends the Agreement between Major League Baseball and the American Council of the Blind and its Massachusetts and California affiliates. This is the first agreement of its kind to address the accessibility of applications for mobile devices. MLB has agreed to use the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA as its standard for mobile applications, and has recently released AtBat™ for the iPhone and iPad with enhanced accessibility. Read more…

MLB Continues Accessibility Initiative with AtBat™ App for iPhone and iPad

The press release posted here extends the Agreement between Major League Baseball and the American Council of the Blind and its Massachusetts and California affiliates. This is the first agreement of its kind to address the accessibility of applications for mobile devices. MLB has agreed to use the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA as its standard for mobile applications, and has recently released AtBat™ for the iPhone and iPad with enhanced accessibility. Read more…

Charles Schwab Website Accessibility Press Release

Charles Schwab & Co., Inc. today announced an initiative to make its website more accessible and inclusive for all customers. Schwab’s initiative will particularly improve the client experience for Schwab customers with disabilities. Schwab has adopted the Web Content Accessibility Guidelines (WCAG) version 2.0 level AA as its website accessibility standard and has begun working to meet this standard. Read more…

Web Accessibility Press Coverage on New Year’s Day

Web more accessible to those with disabilities (article appearing on page 1 of the San Francisco Chronicle on January 1, 2010, by staff writer Alejandro Martínez-Cabrera) San Francisco, CA (January 1, 2010)– During her high school years, Lisamaria Martinez, who has been visually impaired since she was 5, carried a 25-pound backpack to school crammed with books written in Braille. But once she was introduced to the Web at UC Berkeley, she started getting professors’ class notes by e-mail, using text-to-speech software, and trading heavy Braille tomes for a few words and a click on a search engine. Read more…

New Web Accessibility Standards (WCAG 2.0) Finalized

On December 11, 2008, the World Wide Web Consortium announced new standards for accessible web content. The Web Content Accessibility Guidelines (WCAG) 2.0 were finalized after years of development and input from web designers, site owners, members of the disability community, WAI staff and volunteers, and countless others with a commitment to making the internet available to all users. Resources about the revised guidelines are provided at the end of this post. Read more…