More Delay for DOJ Web Regs – Does it Matter?

Surprise Surprise. The United States Department of Justice has announced another delay in its long awaited web accessibility regulations. Does it matter? Even though it can’t seem to issue web accessibility regulations, the United States Department of Justice has recently been a forceful advocate for web accessibility. The Department has been crystal clear that the ADA requires websites to be accessible. Read more…

Another Year of Digital Accessibility in Baseball

Today is Opening Day of the 2014 baseball season in the United States. It is the fifth opening day since Major League Baseball (MLB) first announced its commitment to accessibility. As always, the usability and accessibility of MLB’s digital content will be stronger if baseball fans with disabilities share their feedback with MLB. Read more…

CSUN 2014 Annual Legal Digital Accessibility Update

Curious about how the law has been used in the past year to increase access to print and digital information for people with disabilities? For many years Lainey Feingold and Linda Dardarian have done a Digital Accessibility Legal Update at the annual CSUN International Conference on Technology and People with Disabilities conference. This post summarizes the highlights from this year’s presentation and includes links to further information. Read more…

WellPoint (Anthem) Accessibility Press Release

WellPoint Announces Accessibility Initiative INDIANAPOLIS (February 12, 2014) — Consistent with its commitment to being a valued health care partner, WellPoint (NYSE: WLP) today announced an initiative to make its affiliated health plan websites, mobile applications, and print information more accessible and inclusive for all members. WellPoint’s initiative will especially improve the member experience for health plan members with visual impairments. Read more…

WellPoint Accessible Information Agreement

Congratulations WellPoint on entering into the precedent-setting agreement posted here. The agreement will increase the accessibility and usability of WellPoint websites, mobile applications and print materials for people who are blind and visually impaired. This agreement was negotiated using Structured Negotiations. Read more…

Building a Better Twitter Button: A Story of Community

This website now has an easy way for readers to share content on Twitter. “So what?” you’re wondering – millions of websites let readers share to Twitter; the little Twitter bird is everywhere. But you won’t find the bird on my new button. And while most people get their share buttons from cold code generated on the tech giant’s site, my Twitter share link is here because of the generosity, technical know-how, and commitment of the WordPress and Twitter accessibility community. Read more…

Spring 2014 Conference Presentations

Lainey Feingold will be giving two presentations at the 29th Annual International Technology and Persons with Disabilities Conference in San Diego, California in March. She will also be presenting at the John Slatin AccessU Conference in Austin, Texas in May. Want to learn more about the law impacting digital accessibility or the collaborative process known as Structured Negotiations? This post provides the details of these conference presentations. Read more…

Digital Accessibility Laws Around the Globe

[[Last updated on May 2, 2018 –Originally posted on May 9, 2013 (Global Accessibility Awareness Day). The list of digital accessibility laws and policies around the globe in this post is intended to serve as a resource only. It is not legal advice and it is not exhaustive. While frequently updated, it may not be current as of the date you are visiting this page. Please use the Contact Page on this website to let us know what is missing, what should be changed or included. This list is updated as new information becomes available. Laws related to digital accessibility support and protect the civil rights of people with disabilities. Core components of life in the 21st century exist in the digital space, and without accessibility, basic human rights are diminished or completely denied. These include the right to education, employment, public services, health care, community, travel and more. Laws protecting the rights of people with disabilities to access digital content — whether found on the web, in a mobile application, through electronic kiosks or elsewhere — are an important piece of the puzzle that makes digital accessibility a reality. Read more…

Bank of America Online and Mobile Security Solutions Settlement Agreement

Since its early commitment to Talking ATMs and web accessibility in 2000, Bank of America has had a leadership role in providing accessible services to customers who are blind and visually impaired. Posted here is the Bank’s most recent settlement agreement with the blind community, addressing the accessibility of security features on the bank website and mobile iOS applications. Bank of America worked on this initiative in Structured Negotiations with the Bay State Council of the Blind and bank customers Carl Richardson of Massachusetts and Shen Kuan of California. They were represented by the Law Office of Lainey Feingold and Linda Dardarian, of the Oakland, California civil rights firm Goldstein, Borgen, Dardarian & Ho. Read more…

Accessibility Information Pages Show Commitment to all Site Users

Last updated May 2018. An important component of any Structured Negotiations settlement agreement involving web accessibility is a company’s commitment to maintain an Accessibility Information Page, or AIP. The ideal page has details about the company’s web accessibility policy, details about other accessibility services, and a phone and web-based method for the public to forward accessibility concerns, both positive and negative. The page should be easy to find on the site, preferably linked from the home page and all page footers, and searchable through the site search engine. Pages of some of the largest entities in the United States are included in this post. Read more…