Structured Negotiation talk in Sydney Australia

Structured Negotiation and Digital Accessibility Training

More time! Amazing training! Thank you!

I thought this was a great presentation / CLE. Just fantastic. Wish it were longer.

Lainey was simultaneously engaging, practical and immediately understandable

We received so much great feedback that we begged her to come back to do a second, more advanced training.

— Full quotes and more feedback about Lainey Feingold’s trainings and talks on the Testimonial Page of this website.

Want a deep dive into Structured Negotiation? Need to understand the legal landscape around digital accessibility – or best practices for staying ahead of the legal curve? Lainey Feingold’s trainings and talks garner consistently high praise for content, style, and passion.

Structured Negotiation is a dispute resolution and advocacy strategy that has delivered powerful results for over two decades. Rooted in the blind community’s quest for independent access to technology and information, the method is well suited to anyone looking to resolve disputes without the cost and conflict of litigation.

Looking for a direct experience of the Structured Negotiation mindset that has led to dozens of settlement agreements with some of the largest organizations in the United States, all without lawsuits? Lainey Feingold’s Structured Negotiation Training described here offers negotiating tools with a track record of success.

Bank of America, Walmart, Major League Baseball, the City and County of San Francisco are just some of the organizations that have traded the bad publicity, run-away costs, and unnecessary conflict for true problem solving offered by Structured Negotiation. Lainey Feingold’s Structured Negotiation training shares the techniques and strategies that have made Structured Negotiation a successful problem-solving method.

Structured Negotiation trainings offer a deep dive into the stories and issues in Lainey’s book, Structured Negotiation, A Winning Alternative to Lawsuits. Read what people say about Lainey’s book.

Lainey Feingold’s subject matter expertise is the civil rights of disabled people to access technology and information. Lainey’s Digital Accessibility Training described here draws both on her own experience working with the disability community and large public and private organizations, and on her careful attention to what is happening in the digital accessibility legal space both in the United States and around the world.

share on twitter

What is Structured Negotiation Training

Structured Negotiation training gives participants practical tools that can help resolve legal claims without conflict-laden litigation. Some of the topics covered in the training include

  • How to write an opening letter that invites engagement in problem solving.
  • How to share information without the burden and complexity of discovery rules.
  • How Structured Negotiation can offer tools to non-lawyer advocates involved in disability rights and other social justice issues
  • How to develop and maintain the Structured Negotiation mindset that promotes cooperation. The value of patience, empathy, grounded optimism and more as negotiating tools!
  • How lawyers can transition from conflict-based language to a vocabulary that supports relationships and lays a foundation of coopration
  • How to establish ground rules that guide the process.
  • How Structured Negotiation strategies can work well with mediation.
  • How to avoid negotiation failure when the going gets tough
  • How to negotiate agreements that work for all parties (hint – appreciation of small steps may be key)
  • How Structured Negotiation can be helpful to all sides even with a lawsuit on file

Trainings are individually tailored to the needs, interests, and experience of the audience. The following components are available and can be combined or offered separately.

  • Introduction to Structured Negotiation, a one to two hour module with stories from cases, props and visuals that engage the audience, with plenty of time for questions. This aspect of Structured Negotiation training can be offered live or via a webinar platform.
  • Hands-on role playing exercises, developed for the particular audience, that give participants the chance to experience how cooperation feels (and differs from a lawsuit mindset)
  • Small group exercises that focus on difficult experiences with litigation and ways in which those experiences can be transformed through the practice of Structured Negotiation
  • Mindfulness exercises. Structured Negotiation works best when participants are not reactive and can truly listen to would-be opponents; a mindfulness practice can help

Structured Negotiation training is offered with one of the following three focuses:

  • Focus on digital accessibility: Structured Negotiation training tailored to the disability and accessibility communities with a focus on using Structured Negotiation tools to bake accessibility into organizational culture.
  • Focus on disability rights issues outside the United States: Collaborative tools can be useful to advocates around the globe in implementing the United Nations Convention on the Rights of Persons with Disabilities (UNCRPD) and other policies designed to protect the civil rights of disabled people to access information and technology. Technology is global and accessibility must be too. Lainey has spoken about Structured Negotiation in Australia, Canada, and Sweden and will work with organizers to develop trainings to meet the needs of international audiences.
  • Focus on general law practice. This focus is ideal for bar associations and professional law associations looking to offer members new tools to serve client needs. Lainey will work with program organizers to develop a strong training tailored to audience needs.
Back to top

Who Will Benefit from Structured Negotiation Training?

Anyone who wants to learn how to solve legal problems with cooperation instead of conflict can benefit from Structured Negotiation training. Anyone who is interested in honing advocacy skills in a way that advances change while preserving relationships can benefit from the tools of Structured Negotiation. Some of the groups Lainey has presented Structured Negotiation talks and trainings to include

  • local bar associations
  • disability rights law offices
  • law school classes and dispute resolution organizations
  • legal service / legal aid organizations
  • mediation and collaborative law groups
  • disability community (lawyers and non-lawyers)
  • dispute resolution and digital accessibility conferences

Lainey has written about the value of Structured Negotiation to business lawyers, and about similarities between Structured Negotiation and Collaborative Law. She will be presenting a webinar on Structured Negotiation for health law professionals later this year. These demonstrate the value of Structured Negotiation training to lawyers in various practice areas.

A Division General Counsel of TransUnion has said about Structured Negotiation that “This book proves that zealous advocacy and civility can coexist in the practice of law. It should be required reading for all lawyers.” In-house counsel are another group that can benefit from learning more about the cost-saving strategies that comprise Structured Negotiation.

After a CLE training co-sponsored by JP Morgan Chase and Chicago’s Equip for Equality, the meeting organizer wrote

Other companies should take advantage of this opportunity to host a CLE program for their in-house attorneys and law firm partners as they explore ways to resolve disputes outside the courtroom.

And Structured Negotiation is not just for lawyers. Author and usability expert Whitney Quesenbery wrote

Structured Negotiation has a reach far beyond the legal world.  Imagine if routine business and design challenges were solved with a process that assumed the win-win outcomes described in this book. Lainey’s focus on cooperation, collaboration, and problem-solving points the way to a world designed for everyone.

How will your organization or meeting benefit from a Structured Negotiation training? Let’s talk and build a program together.

Back to top

Digital Accessibility Trainings

Lainey Feingold negotiated her first digital accessibility case in 2000 and is an internationally recognized expert on the civil rights of disabled people to access technology and information. Lainey offers trainings and talks about the digital accessibility legal space and about the best practices that can help organizations stay focused on the value of accessibility and avoid the limitations of a fear-based approach.

The Digital Accessibility Training provides up to date information about lawsuits, settlements, Structured Negotiations, regulations, and laws and policies both in the United States and around the world. More than just data on what is happening and where, Lainey offers a perspective on how to analyze what is coming tomorrow.

And the Digital Accessibility trainings leave the audience with important takeaways on how to avoid being on the wrong end of a lawsuit. Best practices for embedding accessibility into organizational culture are a focus of Lainey’s talks, and can be tailored to the audience’s focus. Higher education, retail, finance, health care and virtually every other sector can learn from accessibility best practices that are in place in some of the world’s top organizations.

Lainey’s Digital Accessibility talks and trainings are not just for lawyers:

With an approachable style, Lainey has an exceptional ability to make law and digital accessibility, accessible to any audience, balancing an unquestioned passion for the subject with her proven expertise in the field. There’s a reason why she draws at capacity audiences. Jennison Asuncion, Co-Founder, Global Accessibility Awareness Day

Back to top

What People Say about Lainey’s trainings

Since the publication of her book — Structured Negotiation, A Winning Alternative to Lawsuits — Lainey has spoken about Structured Negotiation and digital accessibility both across and outside the United States. Events in New York, Toronto, Sydney, Chicago and elsewhere have drawn rave reviews for both content and presentation style.

Read what people are saying about Lainey Feingold’s talks and trainings.

Back to top

Please contact The Law Office of Lainey Feingold to discuss your digital accessibility and Structured Negotiation training needs.

share on twitter