Web and Mobile Accessibility

This topic includes all settlement agreements, press releases, legal updates and other articles on Lainey Feingold's website about web and mobile access, also known as digital access. Lainey has been working on this issue since she and her colleagues negotiated the country's first financial institution web accessibility agreement with Bank of America in 2000.

MLB.Com: Gearing up for Opening Day Accessibility

Posted on Updated on March 10, 2016
This is a pre-opening day update about accessibility improvements to mlb.com and the 2010 audio and video players. This information will be updated on this site and on Brian Charlson’s website. MLB has been working very hard to ensure that this year’s video and audio players are accessible, and the ACB MLB accessibility group has been working closely with them in this effort. One thing we have learned in the process is that changes to the whole site — not just accessibility — are being made up to the very last moment. Read more… MLB.Com: Gearing up for Opening Day Accessibility

Web Accessibility, Structured Negotiations and DOJ Rulemaking

Posted on Updated on March 10, 2016
On July 26, 2010, the United States Department of Justice issued an Advanced Notice of Proposed Rulemaking (ANPRM) on the issue of website accessibility. The Notice asks a series of questions for the public to answer to help the Justice Department in its rulemaking process. This post provides information, resources and examples of large commercial websites that have been designed to meet accessibility standards. These sites are operated by some of the largest entities in the United States, including Bank of America, Major League Baseball and CVS. These corporations, and the others referenced here, have made their websites accessible without litigation as a result of Structured Negotiations and other advocacy efforts. Read more… Web Accessibility, Structured Negotiations and DOJ Rulemaking

Accessibility Lawsuit Filed Against JetBlue Airways

Posted on Updated on March 10, 2016
The California Council of the Blind and three California residents with visual impairments have filed a lawsuit against JetBlue Airways in Federal Court for the Northern District of California. The lawsuit alleges that JetBlue has violated California law by maintaining a website and operating airport check-in kiosks that are inaccessible to individuals with visual impairments. The lawsuit is based on three California laws: the Unruh Act, the California Disabled Persons Act, and the California Unfair Competition Law. Read more… Accessibility Lawsuit Filed Against JetBlue Airways

MLB: On-Line Accessibility During the World Series

Posted on Updated on March 10, 2016
As regular readers of LFLegal know, Major League Baseball (MLB) has shown great commitment to web site accessibility throughout the 2010 season. As the World Series begins this week, the American Council of the Blind (ACB) and its affiliates in Massachusetts and California continue to work with MLB on the accessibility of mlb.com and the team sites. The feedback of baseball fans with visual impairments is essential to that effort. Read more… MLB: On-Line Accessibility During the World Series

New Web Regulations Should Avoid “Do Not Enter” Signs for People with Disabilities

Posted on Updated on March 10, 2016
On January 10, 2011, Lainey Feingold testified at the San Francisco Public Hearing on the Advance Notices of Proposed Rulemaking to Revise the ADA Implementing Regulations. The hearing was the last of three held in conjunction with proposed rules on web accessibility and other issues. In her comments, posted here, Lainey urged the Department not to re-invent the wheel, and not to make any rule that would be a “Do Not Enter” sign on the information highway. Read more… New Web Regulations Should Avoid “Do Not Enter” Signs for People with Disabilities

American Cancer Society Accessible Web and Alternative Formats Press Release

Posted on Updated on March 10, 2016
American Cancer Society’s New Website Designed for Enhanced Accessibility Blind Community Leaders Praise ACS Initiative; Alternative Format Pilot Program Also Underway Atlanta (February 23, 2011)– The American Cancer Society (ACS), in collaboration with the American Council of the Blind (ACB), has taken affirmative steps to make its newly redesigned cancer.org website and other information accessible to people with visual impairments. The American Cancer Society’s new website provides an improved experience for anyone looking for information, help or ways to fight back against cancer. The new cancer.org is divided into four main sections – Stay Healthy, Find Support & Treatment, Explore Research and Get Involved – that reflect the primary ways the American Cancer Society helps save lives from cancer. Read more… American Cancer Society Accessible Web and Alternative Formats Press Release

American Cancer Society Accessible Website and Alternative Formats Agreement

Posted on Updated on March 10, 2016
The ground breaking agreement posted here recognizes the growing importance of accessible health care information to people with visual impairments. Working with the American Council of the Blind (ACB) in the Structured Negotiations process, the American Cancer Society (ACS) has agreed to design and generate its website in accordance to well accepted web accessibility standards. ACS has also agreed to undertake a pilot program for making its print materials available in alternative formats including Braille, Large Print, audio and electronic formats. Read more… American Cancer Society Accessible Website and Alternative Formats Agreement

Court to Hear Argument in JetBlue Accessibility Case

Posted on Updated on March 10, 2016
On July 22, 2011, there will be a hearing in the federal court house in San Francisco in the disability access case against JetBlue Airways. JetBlue is asking United States District Court Magistrate Judge Joseph Spero to dismiss the case. The hearing will be held at 9:30 a.m. at 450 Golden Gate Avenue in Court Room A on the 15th Floor. The hearing is open to the public. The case, brought by the California Council of the Blind and three blind JetBlue customers, is about access barriers on JetBlue’s website and the inaccessibility of JetBlue’s airport check-in kiosks to people with visual impairments. Read more… Court to Hear Argument in JetBlue Accessibility Case

DOJ Delays Web Accessibility Regulations

Posted on Updated on March 10, 2016
Earlier this month the United States Department of Justice admitted what many of us have suspected: we will not be seeing web accessibility regulations in the United States for commercial and public entities any time soon. Some time in 2013 at the earliest. In July, 2010, the Department issued what is called an Advanced Notice of Proposed Rule Making indicating that it was planning to issue regulations about web accessibility. The step after an “Advanced Notice” is a “Notice of Proposed Rule Making” (NPRM). After that is the rule itself. In its semi-annual regulatory agenda for Spring 2011, however, the DOJ called the NPRM for Web Accessibility a “Long Term Item” not expected until December, 2012. That’s well over a year from now. And it is close to two years after the public comment period on the Advanced Notice closed, and almost two and one half years after the DOJ announced the possible regulations in July, 2010. Read more… DOJ Delays Web Accessibility Regulations

Court Rules in Favor of JetBlue – Airline Websites and Kiosks Not Covered by State Law

Posted on Updated on March 10, 2016
In a blow to the rights of people with disabilities in California and across the country, a second United States federal judge has ruled that state anti-discrimination laws do not apply to airline websites and kiosks. In a closely watched case against JetBlue Airways, Judge Joseph Spero ruled on August 3, 2011 that regulations issued by the United States Department of Transportation — no matter how weak and ineffective — strip away the rights California residents with visual impairments to access and use JetBlue’s website and airport kiosks. The Judge threw the case out of court on the airline’s motion to dismiss. In doing so, he followed in the footsteps of another federal District Court Judge in California who ruled in April that because of the federal Department of Transportation’s actions, United Airlines was free to have airline check-in kiosks that cannot be used by people with disabilities. Read more… Court Rules in Favor of JetBlue – Airline Websites and Kiosks Not Covered by State Law