Talking ATMs

The Law Office of Lainey Feingold first began working on Talking ATMs in 1995. Lainey and her clients and co-counsel negotiated the first Talking ATM settlements in the United States. Beginning in 1999, Lainey negotiated 20 Talking ATM settlements with the country's largest financial institutions. Stories of many of these negotiations are included in Lainey's book, Structured Negotiation, A Winning Alternative to Lawsuits. This topic includes articles about those settlements, related press releases, Talking ATM regulations, international Talking ATM installations and more.

Washington Mutual Talking ATM Press Release

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This release about Washington Mutual’s Talking ATMs was issued as a result of a Settlement Agreement negotiated by Lainey and co-counsel Linda Dardarian on behalf of the California Council of the Blind, the Florida Council of the Blind, and individual members of the blind community. The full Settlement Agreement, which also covers the accessibility of the bank’s website and its alternative format program, is posted in the Talking ATM Settlements Category. Read more… Washington Mutual Talking ATM Press Release

First Union Press Release

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This press release was issued as a result of a settlement that Lainey and Linda Dardarian negotiated using Structured Negotiations on behalf of representatives of the blind community in North Carolina and Pennsylvania. Tom Earle, formerly with the Disabilities Law Project in Philadelphia, now known as the Disability Rights Network of Pennsylvania, also represented the Claimants. As stated in the release, First Union, since purchased by Wachovia, installed the first Talking ATMs in several states. Read more… First Union Press Release

Fleet Bank First Press Release

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The press release posted below was issued as a result of a 2001 Settlement Agreement negotiated using Structured Negotiations. In the Agreement, Fleet agreed to make its web site accessible, install over one thousand Talking ATMs, and implement a comprehensive alternative format policy. Lainey was co-counsel with Stan Eichner of the Disability Law Center in Boston, Massachusetts. Claimants in the case included the Bay State Council of the Blind (BSCB), the American Council of the Blind’s Massachusetts affiliate. Read more… Fleet Bank First Press Release