Health Care Access | Talking Prescription Labels

This topic includes articles about access to health information and technology, including access to health insurance documents and websites, prescription labels, and health services generally. This topic includes settlement agreements reached in Structured Negotiation and press releases announcing initiatives undertaken as a result of those settlements.

Rite Aid Now Offers Talking Prescription Labels

Posted on Updated on September 29, 2020
Congratulations to Rite Aid! Today the company announced it is offering talking prescription labels at all of the company’s retail pharmacies in the United States. (Rite Aid currently operates more than 4,500 locations). The press release posted below is the result of a Structured Negotiation between Rite Aid and the American Council of the Blind, the California Council of the Blind, and several blind Rite Aid customers. No lawsuit was necessary. Read more… Rite Aid Now Offers Talking Prescription Labels

CVS Spoken Rx™ Press Release

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CVS Pharmacy announced that it has developed Spoken Rx™, a new feature of the CVS Pharmacy app that can read a specific type of label for patients with visual impairments and those who cannot read standard print labels. Spoken Rx is the first in-app prescription reader application to be developed by a national retail pharmacy. Read more… CVS Spoken Rx™ Press Release

Talking Prescription Labels: Spring 2016 Update

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Without accessible prescription labels, blind people are forced to guess about the medication in their prescription containers. Would a pharmacy give medication to sighted consumers without a label? Of course not. A growing number of pharmacy chains and health care organizations in the United States now offer talking prescription labels and other forms of accessible prescription information for customers who cannot read standard print. This post will give you the details. Read more… Talking Prescription Labels: Spring 2016 Update

August Longo: Advocate for Accessible Health Care through Structured Negotiations

Posted on Updated on March 10, 2016
The disability community lost a strong advocate on April 6 when San Francisco Human Rights Commissioner August J.P. Longo died unexpectedly in his home. In addition to his Commissioner title, August was well known for his role on the City’s Access Appeals Board, his position as Regional Director of the State Democratic Party, and other activism in state and local politics. Less known was his advocacy for accessible health care. It was in this capacity that my co-counsel Linda Dardarian and I came to know and appreciate August Longo. Read more… August Longo: Advocate for Accessible Health Care through Structured Negotiations

American Cancer Society Continues Information Accessibility Initiative

Posted on Updated on March 10, 2016
Continuing its collaboration with the American Council of the Blind first announced in 2011, the American Cancer Society is making additional documents available in Braille and Large Print. The American Cancer Society is also continuing to provide a website that satisfies WCAG 2.0 Level AA Success Criteria. And, in addition to its accessible website and Braille and Large Print information, all American Cancer Society publications and brochures three pages or longer are available in Audio CD, Audio MP3 and electronic format sent as an email attachment or mailed on a disc. Brochures with fewer than 3 pages are available in electronic formats. Read more… American Cancer Society Continues Information Accessibility Initiative

CVS Online Pharmacy Now Offers Talking Prescription Containers

Posted on Updated on March 10, 2016
The press release posted here announces that CVS.com is now offering ScripTalk talking prescription labels to pharmacy customers with visual impairments. This announcement is the result of Structured Negotiations between CVS, the American Council of the Blind, the California Council of the Blind and the American Foundation for the Blind. The organizations were represented by Lainey Feingold and Linda Dardarian of the Oakland California civil rights firm Goldstein, Borgen, Dardarian & Ho. Read more… CVS Online Pharmacy Now Offers Talking Prescription Containers

Accessible Health Care Information from WellPoint (Blue Cross/Blue Shield)

Posted on Updated on March 10, 2016
Do you know who runs your Blue Cross, Blue Shield or Anthem health insurance company? Maybe it’s WellPoint, a company that has made a major commitment to the accessibility and usability of its digital and print information for its blind members across the country. Find out if your Blue Cross, Blue Shield or Anthem company is affiliated with WellPoint. Read more… Accessible Health Care Information from WellPoint (Blue Cross/Blue Shield)