Care about Digital Access? Let the U.S. Government Know

The United States Department of Justice needs to hear that web accessibility regulations matter to disabled people. Can you help? This post will explain how. A new government notice  asks 123 questions about public sector web accessibility.  You can read the full notice, but you don’t have to read all the questions, or even answer any particular one.  The most important thing people who care about full digital equality and inclusion can do is tell the government why public sector web accessibility matters. Read more…

E*Trade Digital Accessibility Settlement Agreement

The settlement agreement posted here details E*Trade’s commitment to improving the accessibility and usability of its website, mobile application and online trading platform for customers who are blind. The agreement was reached in Structured Negotiation; no lawsuit was needed or filed. The Law Office of Lainey Feingold and Linda Dardarian, of the Oakland civil rights firm Goldstein, Borgen, Dardarian and Ho represented Pratik Patel and Victor Tsaran, two E*Trade customers, in the negotiation. E*Trade will be using the Web Content Accessibility Guidelines 2.0, Level AA as its accessibility standard. The agreement identifies the International Standards Organization (ISO) 14289, also known as PDF/UA (PDF/Universal Accessibility) standard as the standard for PDF accessibility. Read more…

Denny’s Announces Digital Accessibility Initiative

Denny’s Introduces Newly Enhanced Website and Mobile Application Upgraded Platforms Offer Enhanced Accessibility and Functionality for All Users SPARTANBURG, S.C., January 6, 2016 – Denny’s Corporation (NASDAQ: DENN), franchisor and operator of one of America’s largest franchised full-service restaurant chains, today announced its newly upgraded website and mobile application offering an enhanced user experience and greater accessibility for all consumers. Read more…

Denny’s Digital Accessibility Settlement Agreement

Posted here is the company’s digital accessibility settlement agreement with the American Council of the Blind and blind Denny’s customer Lisa Irving. The agreement describes the company’s commitment to make its web and mobile content accessible and usable by all users, including those with disabilities. Denny’s is using the Web Content Accessibility Guidelines (WCAG) 2.0 AA as its web and mobile standard. This agreement was reached in Structured Negotiation; no lawsuit was filed or needed. Read more…

More Bank of America Website Accessibility Enhancements

Bank of America Continues to Enhance Online Access for People With Visual Impairments Enhancements to Travel Rewards Redemption Online Site Improve Accessibility CHARLOTTE – June 4, 2015 As part of its long-standing commitment to customers with visual impairments, Bank of America is enhancing the accessibility of its travel redemption website. The site is used by the bank’s credit card customers to redeem reward points for travel. Read more…

Bank of America Credit Card Rewards Website Agreement

Bank of America has long been a leader in its commitment to accessible digital content. The agreement posted here concerns accessibility enhancements to the bank’s travel rewards redemption site. This agreement was reached through Structured Negotiations, a collaborative dispute resolution process. Structured Negotiations has been used for twenty years to successfully resolve accessibility claims without lawsuits. Read more…

Spring 2015 Presentations about Digital Access Law, Structured Negotiations

Interest in digital accessibility law is growing. During May 2015, the month in which we celebrate Global Accessibility Awareness Day, Lainey Feingold will be speaking four times about legal developments impacting digital accessibility. In this post read more about her in-person presentations at Austin’s AccessU and at the Global Accessibility Awareness Day MeetUp in San Francisco, and about her virtual presentations as part of the AccessU Summit and the ADA National Network’s Accessible Technology webinar series. Lainey will also speaking to the Collaborative Law Section of the Dallas County Bar about Structured Negotiations. Read more…

Twenty Five Years From Today

What will the digital world be like in 2040? Will we even use the term ‘digital?’ Will accessibility and usability be integrated into the new reality? And just how many “things” will be part of the web of things? A workshop Lainey Feingold is co-facilitating at the 2015 Jacobus tenBroek Disability Law Symposium will explore these very questions. Read more…

Digital Accessibility Legal Update (CSUN 2015)

This post is a version of the presentation Lainey Feingold gave in March 2015 at CSUN – the International Technology and People with Disabilities conference held annually in San Diego, California and sponsored by California State University Northridge (CSUN). The presentation covered legal developments in digital accessibility since CSUN14 (March 2014 through March 7, 2015). Read more…