First Cousins: Structured Negotiation and Collaborative Law

The article posted here by Lainey Feingold first appeared in the July 2017 issue of Just Resolution E-News, a publication of the Dispute Resolution Section of the American Ban Association. It tells of the significant similarities between Structured Negotiation and Collaborative Law, two dispute resolution methods focused on cost-effective problem solving without litigation. Structured Negotiation:… Read more…

Rejected by the Los Angeles Times

On June 23, 2017, the Los Angeles Times published an op-ed titled “Is your company’s website accessible to the disabled? You’d better hope so.” The piece was mean spirited and full of inaccuracies about web accessibility. I took the piece’s alternative facts personally because the author wrongly claimed that Bank of America, Charles Schwab, and Safeway had been sued for web accessibility. I knew better — my clients, co-counsel and I had worked with each of these companies in Structured Negotiation. Joseph O’Connor and I tried to submit a response to the Los Angeles Times, but our efforts were rejected. Read more…

Web Accessibility for Grocers: Winn-Dixie Wasn’t Paying Attention

Last month the Winn-Dixie grocery chain lost the very first trial under the Americans with Disabilities Act about the accessibility of a private company’s website. A blind shopper had sued the chain when he couldn’t access online coupons and other parts of the company’s website. The judge’s verdict was big news; unlike most accessibility stories it was covered in the mainstream media. But web accessibility for grocery stores is nothing new. If Winn-Dixie had been paying attention, it would have known over three years ago that grocery chains were making their websites accessible. Winn-Dixie should not have waited for the legal knock on the door. When it came, it should not have put up a fight. Read more…

ATMs are 50 Years Old; They’ve Been Talking for 20

This month marks the 50th anniversary of the first Automated Teller Machine. The first ATM in the world was installed at a Barclays Bank branch in London on June 27, 1967. The first ATM in the United States was installed two years later at a Chemical Bank branch in Long island, New York. For 30 years ATMs remained off-limits to blind people, who couldn’t use the interactive, visual screens. It was not until October of 1997 that the world was introduced to the very first Talking ATM. It all happened because of disability community advocacy. And it’s a good reminder that today, 50 years after that first ATM, all technology should be born accessible. Read more…

Washington, DC Structured Negotiation Book Event on March 29

On Wednesday, March 29, The American Bar Association will host a book talk in Washington, DC for Structured Negotiation, A Winning Alternative to Lawsuits. Author Lainey Feingold, and Structured Negotiation’s co-creator Linda Dardarian will be on hand to share stories from the book and answer questions about the dispute resolution process that has delivered big results without lawsuits for two decades. Light refreshments will be served and Lainey will be signing books. Read more…

March 2017 Digital Accessibility Legal Update

This post includes legal developments about digital accessibility between December 13, 2016 and March 6, 2017. It supplements Lainey Feingold’s digital accessibility legal update presentations, including the legal update sessions at the 2017 CSUN Assistive Technology Conference. The series is illustrated by a toolbox because law has proven an effective tool to improve the accessibility and usability of digital content, print information and technology for everyone. There are many ways to use the law, reflected by the many tools in the toolbox and by the updates in this post. Read more…

HEB Offering Talking Prescription Labels

Congratulations to HEB. Texas’ popular grocery chain is now offering talking prescription labels to blind customers after a successful Structured Negotiation. The company’s press release is posted here. The ScripTalk labels provide vital health and safety information to customers who cannot read standard print labels. Read more…

Mass. Eye and Ear, Bay State Council of the Blind Launch Collaboration

Mass. Eye and Ear Launches Collaboration with Bay State Council of the Blind to Improve Access. January 24, 2017 (Boston) – In partnership with the Bay State Council of the Blind, Massachusetts Eye and Ear today announced the launch of a comprehensive initiative to ensure that persons with visual disabilities have full and equal opportunity to the best possible care. Issues addressed in the initiative include web accessibility, alternative formats, and training. Read more…