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Before Opening the Law Office of Lainey Feingold
Lainey Feingold graduated law school in 1981 and has been a disability rights lawyer since 1992. Between 1981 and 1992 Lainey worked for the California Public Employment Relations Board (PERB), a private union-side labor firm, and a private civil rights firm. From 1992 – 1996 she was Litigation Director at the Disability Rights Education & Defense Fund (DREDF) in Berkeley, California.
In October 1996 Lainey opened the Law Office of Lainey Feingold.Back to top
Overview of Lainey Feingold’s Law Practice
Lainey represents disabled people seeking full participation in all society has to offer. Her principal work is with the blind and visually impaired community on technology and information access issues, including web and mobile accessibility.
Along with co-counsel, she has developed Structured Negotiation, an alternative to filing a lawsuit that emphasizes collaboration and focuses on solution. Using this method, Lainey and her co-counsel have negotiated more than 60 settlement agreements without filing a single lawsuit. She has negotiated these agreements with some of the largest organizations in the United States, including American Express, the City and County of San Francisco, Bank of America, Weight Watchers, CVS, Wal-Mart, Major League Baseball, and Wells Fargo Bank.
In addition to handling her own cases in Structured Negotiation, Lainey assists attorneys across the United States who want to learn the alternative dispute resolution process.
Lainey has long worked with the blind community nationally in successful efforts to obtain Talking ATMs, accessible websites and mobile applications, tactile point of sale devices, accessible (audible) pedestrian signals, talking prescription labels, audio description equipment, and alternative formats including braille, audio, electronic and large print.
In addition to her work with the blind community, she has resolved numerous other cases on behalf of persons with disabilities, including national class actions against Shell and Chevron resulting in ADA implementation at over 5,000 service stations across the country.
Lainey was a founding steering committee member of the Disability Rights Bar Association (DRBA), a national organization of disability rights lawyers.Back to top
Lainey’s book, Structured Negotiation: A Winning Alternative to Lawsuits is now available from the American Bar Association. The book is a hands-on guide to practicing law without lawsuits. It includes stories from Lainey’s twenty years of working with blind people and advocacy organizations on technology and information access. Read more about the Structured Negotiation book including how to order with a 10% discount. Read the advanced praise for Lainey’s book.Back to top
Honors and Awards
Lainey has been recognized for her Structured Negotiation work:
- California Lawyer Attorney of the Year (CLAY award) for Disability Rights (2014)
- SuperLawyers (2015-2016)
- Access Award from the American Foundation for the Blind (2008)
- Special Achievement Award from the American Council of the Blind (2007)
- Special Advocacy Award from the California Council of the Blind (2000)
- California Lawyer Attorney of the Year (CLAY award) (2000)
Media Coverage and Interviews
- Structured Negotiation articles and interviews
- Press releases about Lainey’s cases
- Digital accessibility media coverage mentioning Lainey Feingold
Structured Negotiation Articles and Interviews
Structured Negotiation has attracted the attention of the legal, disability, and digital accessibility/usability media.
- In May 2016 Structured Negotiation was the subject of an article in The Indiana Lawyer titled “An Alternative Alternative Dispute Resolution Process.” Indiana Lawyer Melissa Keyes, author of the piece, writes that “Structured negotiation, as clichéd as it sounds, may be the first truly win-win solution and should be considered a promising alternative ADR strategy.”
- In October 2015 Lainey was the guest on AXSChat, an international social media community focused on inclusion of disabled people in all aspects of society. Watch the captioned video of the AXSChat interview with Lainey
- In August 2015 Lainey was interviewed by the Partnership on Employment and Accessible Technology (PEAT), a federally-funded initiative to increase employment of disabled people through accessible technology. Read the PEAT interview with Lainey Feingold
- In September 2015 Lainey was interviewed about her work in J Weekly, the San Francisco Bay Area’s Jewish newspaper. Read J Weekly’s interview with Lainey Feingold
- In February 2015 Lainey was interviewed by British accessibility expert Jonathan Hassell for inclusion in his text and video-based book Including your missing 20% by embedding web and mobile accessibility. Watch the captioned interview with Lainey Feingold about Structured Negotiation.
- In April 2014 Lainey was featured as part of the podcast series conducted by Sarah Horton and Whitney Quesenbery, the authors of A Web for Everyone. You can read a transcript or listen to the April 2014 Web for Everyone podcast and transcript about Structured Negotiation.
- Structured Negotiation was the topic on the February 2014 Eyes on Success program. You can listen to or review a transcript of a February, 2014 Eyes on Success podcast about Structured Negotiation
- In August 2013 the New York Times published Lainey’s letter to the editor about the digital divide and people with disabilities. Read the post about the disability digital divide and the New York Times letter.
- In December, 2013, the American Bar Association profiled Lainey Feingold and Linda Dardarian’s Structured Negotiation achievements. Read the ABA Journal article about Structured Negotiation.
- Also in December 2013 the Access World Magazine, published by the American Foundation for the Blind, included a profile titled ‘Lainey Feingold: The Power of Structured Negotiation’ by journalist Deborah Kendrick.
- Lainey’s work was also featured in two articles about Structured Negotiation appearing in the legal press in 2007. Read the Law.com article about Structured Negotiation. Read the Daily Journal article about Structured Negotiation.
Press Releases about Lainey’s cases
Press releases about settlement agreements Lainey has negotiated with Structured Negotiation can be found in chronological order in the Settlement Agreement Press Releases Category on this site.
On the Topics page, you can find links to press releases by subject area, such as all press releases about Lainey’s web accessibility settlements. These releases and the articles they generated appeared in national and local media and were covered in trade publications across the United States.
Digital Accessibility in the News
Lainey is frequently sought out by local and national media on issues involving digital accessibility. Examples include the following:
- In February 2016 Lainey was quoted in a Legal Newsline article titled Plaintiffs bar, blind clients increasingly targeting companies’ websites with disabilities lawsuits.
- Lainey was quoted in Junk Lawsuits Explode on the Web and in Smartphones, apps liberate the blind, visually impaired, both published in September 2015.
- In March 2015 Lainey was quoted in a WHYY radio segment about web accessibility that aired on NPR’s Morning Edition. The piece was titled “U.S. Aims To Speed Up The Internet For The Disabled.”
- January 2014 article and radio segment on Marketplace Tech (American Public Media), Why Blind Users are Angry at Google, CAPTCHA
- March 2013 Wall Street Journal article titled Disabled Sue over Web Shopping
- April, 2013 article in American Medical News
- October 2012 article titled Blind and online: Progress, not perfection, for visually impaired tech users
- January 1, 2010 San Francisco Chronicle article titled Web More Accessible to Those with Disabilities
Please visit the Speaking Page on this website to learn about Lainey’s recent and upcoming presentations, testimonials about Lainey as a speaker, and her availability to speak about Structured Negotiation, digital accessibility, and disability rights.Back to top
Lainey’s principal co-counsel in her work is Linda Dardarian of the Oakland, California civil rights firm Goldstein, Borgen, Dardarian and Ho. Linda has played a critical role in developing Structured Negotiation as a dispute resolution method and in effectively implementing it in the majority of the cases described on this site. Linda shared the 2014 California Lawyer Attorney of the Year Award for disability rights with Lainey.
Lainey has also worked with attorneys who are part of the National Disability Rights Network, including NDRN lawyers in Illinois, Texas, California and Massachusetts. Other Structured Negotiation co-counsel include Dan Manning of Greater Boston Legal Services.
If you are a lawyer with an issue you think might be suitable for Structured Negotiation and are interested in discussing a possible co-counsel arrangement, please contact Lainey.Back to top
The Law Office of Lainey Feingold maintains this website and the LFLegal Twitter account to share news and information about Lainey’s work and about Structured Negotiation. Both platforms also provide information of general interest to the blind community, the broader disability community, the digital accessibility community, and anyone interested in the rights of disabled people or resolving legal disputes without conflict.
The website was first launched in 2008 and updated in 2016. In addition to providing information, it is intended to demonstrate that a law firm website can be made accessible for disabled people. Read our Accessibility Page.
In 2008 an earlier version of this website was included in the implementation report issued by the Web Accessibility Initiative (WAI) of the World Wide Web Consortium (W3C) as one of only two sites meeting Web Content Accessibility Guidelines (WCAG) 2.0 Level AAA. Read the post about LFLegal.com and the WCAG implementation process.
You can also connect with Lainey Feingold on LinkedInFollow the Law Office of Lainey Feingold on Twitter
Photo credit: Ahri GoldenBack to top