Bank of America Credit Card Rewards Website Agreement

Bank of America has long been a leader in its commitment to accessible digital content. The agreement posted here concerns accessibility enhancements to the bank’s travel rewards redemption site. This agreement was reached through Structured Negotiations, a collaborative dispute resolution process. Structured Negotiations has been used for twenty years to successfully resolve accessibility claims without lawsuits. Read more…

Spring 2015 Presentations about Digital Access Law, Structured Negotiations

Interest in digital accessibility law is growing. During May 2015, the month in which we celebrate Global Accessibility Awareness Day, Lainey Feingold will be speaking four times about legal developments impacting digital accessibility. In this post read more about her in-person presentations at Austin’s AccessU and at the Global Accessibility Awareness Day MeetUp in San Francisco, and about her virtual presentations as part of the AccessU Summit and the ADA National Network’s Accessible Technology webinar series. Lainey will also speaking to the Collaborative Law Section of the Dallas County Bar about Structured Negotiations. Read more…

Raley’s Upgrades Point of Sale Devices to Include Real Keypads

Raley’s Upgrades Point of Sale Devices: Enhancement Praised by Blind Customers Sacramento, CA (April 14, 2015) – Raley’s announced today that it has completed a company-wide initiative to improve the checkout experience for all customers with new point of sale devices. Shoppers who are blind or visually impaired will especially benefit from Raley’s new technology. The company replaced all customer-facing POS devices with Verizon MX925 machines. Read more…

Raley’s Point of Sale Settlement Agreement

The settlement agreement posted here was reached through Structured Negotiations, an alternative dispute resolution process that focuses on collaboration and solution. Working with the California Council of the Blind and blind Raley’s shoppers in Structured Negotiations, Raley’s agreed to upgrade the chain’s check-out devices so blind people no longer have to disclose their PIN when using a PIN-based card such as a debit card. The Law Office of Lainey Feingold and Linda Dardarian of the Oakland civil rights firm Goldstein, Borgen, Dardarian & Ho represented the blind community in the negotiations. Read more…

Kitty Cone, Progressive Activist and Disability Rights Leader, Dies at 70

Kitty Cone’s final Facebook post was dated February 14, 2015. “Excellent explanation of dangers of fracking,” she wrote above a Sierra Club video explaining the dirty energy process. It was a fitting social media ending for the life long activist who died on March 21, 2015 at the age of 70. With Kitty’s death the world has lost a fighter for social justice and a woman of fierce commitment to progressive ideals and to equality in all it forms. Her family has lost a beloved member, her son Jorge a wonderful mother. I and countless others have lost a loyal, supportive, kind friend. Read more…

Twenty Five Years From Today

What will the digital world be like in 2040? Will we even use the term ‘digital?’ Will accessibility and usability be integrated into the new reality? And just how many “things” will be part of the web of things? A workshop Lainey Feingold is co-facilitating at the 2015 Jacobus tenBroek Disability Law Symposium will explore these very questions. Read more…

Digital Accessibility Legal Update (CSUN 2015)

This post is a version of the presentation Lainey Feingold gave in March 2015 at CSUN – the International Technology and People with Disabilities conference held annually in San Diego, California and sponsored by California State University Northridge (CSUN). The presentation covered legal developments in digital accessibility since CSUN14 (March 2014 through March 7, 2015). Read more…

Caremark Offers Talking Prescription Labels, Braille, Large Print

Congratulations CVS Health! Today the largest integrated pharmacy company in the United States announced that is now offering talking, braille and large print prescription labels through its mail service pharmacy, commonly known as Caremark. The labels are available to Individuals with vision impairments. This important health, safety and accessibility initiative was reached as a result of a collaboration with the American Council of the Blind and several blind Caremark members. The press release below, announcing the initiative, expands CVS Health’s commitment to its blind members across the country. Read more…