Humana Press Release: Talking Prescription Labels Now Available

Humana Offers Talking Prescription Labels for Members with Visual Impairments New service continues Humana’s Commitment to Quality Care and Member Experience Louisville, Kentucky (9/30/2015) – Humana (NYSE: HUM) announced today that it now offers talking prescription labels, at no cost, to blind and visually impaired members who fill prescriptions through Humana Pharmacy, Inc. and at its seven PrescribeIT Rx locations in Florida. Read more…

Humana Talking Prescription Label and Accessible Information Settlement Agreement.

The settlement agreement posted here was reached through Structured Negotiations, an alternative dispute resolution process that focuses on collaboration and solution without lawsuits. Working with the American Council of the Blind and blind Humana customers in Structured Negotiations, Humana agreed to provide talking and braille prescription labels to allow blind people and others with print disabilities to access important health and safety information on prescription labels. Read more…

Becky (Welz) Griffith (1971 – 2015)

Becky Griffith was a valuable member of the blind community and a valued Structured Negotiations participant. She died earlier this month at the too-young age of 44. Becky was a claimant in successful Structured Negotiations with Safeway grocery chain. (A Structured Negotiations claimant is the equivalent of a plaintiff in a lawsuit. We use different terminology to emphasize that Structured Negotiations is a collaborative, not an adversarial process.) The Safeway effort convinced the company to upgrade its online grocery shopping site to satisfy the Web Content Accessibility Guidelines 2.0 Level AA so blind people (and everyone else) can use it. In this post you can read more about her participation in the Safeway negotiations, and about the qualities that made Becky a strong advocate for the rights of blind people. Read more…