Safeway Web Accessibility Settlement Agreement

This is the settlement agreement about the accessibility of Safeway’s online grocery delivery website. The company worked on this initiative in Structured Negotiations with individual customers with visual impairments in California and Washington State. The Safeway shoppers were represented by the Law Office of Lainey Feingold and Linda Dardarian of the Oakland, California civil rights firm. Safeway will be using the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA as its web standard. When its grocery delivery site meets this standard, Safeway will remove a legacy separate site known as the “Access Site” that it had maintained. Read more…

Safeway Announces Website Accessibility Initiative

Safeway Announces Website Accessibility and Usability Enhancements to its On-line Grocery Delivery Website Benefiting Shoppers with Visual Impairments Customers Applaud Safeway’s Commitment Pleasanton, California (December 13, 2013) — Safeway (NYSE:SWY) today announced a comprehensive initiative to make its online grocery shopping website more accessible and usable for Safeway shoppers with visual impairments. The site enhancements are the result of collaboration between Safeway and several visually impaired customers. Safeway has adopted the Web Content Accessibility Guidelines (WCAG) version 2.0 level AA as its accessibility standard and has already made significant enhancements to its online shopping website to meet this standard and will continue to do so over the next year. Read more…

ABA Journal Highlights Structured Negotiation

Catching flies with honey is not the default strategy most attorneys use to resolve disputes. But Lainey Feingold and Linda Dardarian, both longtime California advocacy lawyers, have worked out a method that avoids conflict, costly litigation and protracted time in court—while still yielding beneficial results for their clients. The process they call “structured negotiations” has been used mainly to achieve improved access for the blind, including ATM machines that talk, websites embedded with code to decipher text and photos, and tactile point-of-sale devices in grocery stores. Read more…