7-Eleven Talking V-com Agreement

The 7-Eleven V-Com Agreement was negotiated by Lainey Feingold and Linda Dardarian using American Council of the Blind (ACB), the California Council of the Blind (CCB), and individual blind advocates. A V-com is an advanced ATM in 7-Eleven retail outlets across the United States and 7-Eleven agreed in the settlement that they would all have audio output to allow independent use by blind customers. This was the first agreement in the country in which a non-bank retailer agreed to make ATMs accessible. Read more…

Citizens Bank Press Release

The Citizen’s Bank press release was issued as a result of the Citizens Bank Agreement, negotiated by Lainey Feingold and co-counsel Stan Eichner of the Disability Law Center in Boston, Massachusetts, using Structured Negotiations on behalf of the Bay State Council of the Blind and other Massachusetts advocates. Read more…

American Express Talking ATM Agreement

This agreement was negotiated by Lainey and Linda Dardarian using Structured Negotiations on behalf of the California Council of the Blind and individual blind advocates in California and Illinois. This was the first agreement in the United States in which a non-bank ATM owner agreed to make its ATMs accessible to blind users. Read more…