Access World Talking ATM Article

This article Lainey wrote about Talking ATMs was published in January, 2003 in AccessWorld(R), a publication of the American Foundation for the Blind (AFB). Part 2 of this Article, titled “You Can Bank on It, Part 2: Advocacy, Outreach, and Legal Authority for Talking ATMs,” can be found in the March, 2003 issue of Access World. Read more…

First Union Final ATM, Web and Alternative Format Agreement

This settlement agreement is the second First Union agreement negotiated by Lainey and Linda Dardarian using Structured Negotiations on behalf of representatives of the blind community in North Carolina and Pennsylvania. Tom Earle, formerly with the Disabilities Law Project in Philadelphia, now known as the Disability Rights Network of Pennsylvania, also represented the Claimants. In the initial First Union agreement, the bank began its Talking ATM roll-out. In this agreement, First Union, subsequently purchased by Wachovia, expanded its Talking ATM commitment, agreed to make its website accessible, and adopted a comprehensive alternative format policy. As of early 2008, Wachovia has thousands of Talking ATMs throughout the United States. Read more…