Citibank Pilot Press Release

The Citibank Pilot Press Release was issued as a result of the Citibank Preliminary Talking ATM agreement, the first agreement in the United States in which a bank agreed to install Talking ATMs. The agreement was negotiated by Lainey and co-counsel Linda Dardarian using Structured Negotiations on behalf of the California Council of the Blind and blind advocates Steven Mendelsohn and Kathy Martinez. After the pilot announced here, the parties negotiated a final Citibank settlement agreement which resulted in installation of Talking ATMs at all Citibank branch locations in the United States. Read more…

Citibank Preliminary Talking ATM Agreement

The Citibank Preliminary Talking ATM agreement was the first agreement in the United States in which a bank agreed to install Talking ATMs. The agreement was negotiated by Lainey and co-counsel Linda Dardarian using Structured Negotiations on behalf of the California Council of the Blind and individual representatives of the blind community. Read more…

Wells Fargo First Talking ATM Press Release

The press release posted here was the first in the United States to announce a plan to install Talking ATMs. Using the Structured Negotiations process, Wells Fargo worked with the California Council of the Blind and several blind individuals to reach an historic agreement requiring installation of Talking ATMs and provision of alternative formats for print financial information. This release was the first of several concerning Wells Fargo’s Talking ATM program. Read more…